Privacy Policy

1. Who we are

PixelHood Rome is a brand dedicated to creating high-quality, comfort-first apparel for the gaming community. Our website is pixelhoodrome.com.

Contact details:
Address: Via del Corso 123, 00186 Roma, Italy
Email: support@pixelhoodrome.com

2. What data we collect

We collect minimal data to ensure a smooth user experience:

• Contact Form Data: When you send us a message through our contact form, we collect your name, email address, and message to respond to your inquiry.
• Cookies & Analytics: We use cookies to improve your user experience, remember your preferences, and for basic, non-intrusive analytics to understand how our site is used. This does not include any personal or identifiable information.
• Order Simulation Data: We may use your browser's local storage to save your cart items during your session to provide a better shopping experience. This data is not transferred to our servers and is cleared when you close your browser.

3. Images & Media

All product images displayed on our website (preview thumbnails, catalog photos, etc.) are our own property or used with permission. They are optimized for the web and include descriptive alt-texts to improve accessibility and provide context. These images are for informational and promotional purposes only.

User-submitted images: Currently, our website does not allow for user-submitted images for custom prints or other purposes. Should we introduce such a feature in the future, the following rules will apply:

• Users will be solely responsible for the content of the images they upload.
• Users must have the legal rights to use and share any uploaded images. Uploading copyrighted material without permission is strictly prohibited.
• Images will be used exclusively for the purpose for which they were submitted (e.g., for creating a custom print) and will not be shared with third parties without explicit consent.

4. Cookies & Analytics

We use session cookies and local storage to keep track of your shopping cart. We do not use third-party tracking cookies or pixels for advertising purposes. You can manage your cookie preferences through your browser settings.

5. Data Usage & Retention

We only use the data you provide to fulfill the specific purpose for which it was collected (e.g., responding to a message). We do not store your personal data for longer than necessary. We implement basic security measures to protect your data from unauthorized access.

6. Your Rights (GDPR)

As a user, you have the right to access, correct, delete, or object to the processing of your personal data. If you have any requests or concerns regarding your data, please contact us at support@pixelhoodrome.com.

7. Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.